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If you have ever held a flash sale – or if you are still recovering from Black Friday/Cyber Monday, you are probably well aware of the pitfalls that can accompany those high sales volumes. “I got the wrong item, I ordered blue – why is this black?? “I traced my package and it has said […]

You set up your storefront, you have your product ready to go, you spend some money on advertising and then it happens.  You get overwhelmed by a rapid spike in sales and with your company’s growth on the line you miss deadlines for fulfillment and shipping of orders. High-growth brands routinely run into these problems […]

When customers decide to sell their products via Ecommerce, order fulfillment and shipping are quite often the last things considered. However, keeping your online clients happy is about far more than a great Shopify site, you need a proven plan of action once your customer hits the “submit order” button! Enter the 3PL – a […]