Project Co-ordinator

We are growing and have an exciting opportunity to join our team as an Project Coordinator!

We are looking for a candidate that possesses 1-2 years experience in customer service, preferably in printing or direct marketing. The candidate should have computer knowledge against a broad platform of software applications and excellent communication skills. A degree or diploma in Marketing or similar area of study is preferred.

Our Coordinators perform a variety of tasks to manage print, direct mail and fulfillment projects on behalf of corporate clients. He/she is responsible for:

Daily communication with clients via telephone and email
Verifying and manipulating data files using in-house software
Accurately preparing cost estimates for clients
Organizing customer approvals for printed items
Preparing detailed workback schedules and project instruction sheets for the Production floor
Controlling the flow of E-Commerce orders through our software, preparing pick tickets and packing slips.
Manually entering orders and order confirmations when required.

Responsibilities:
Opening and billing of job dockets
Scheduling projects with Production Supervisor
Introducing projects during daily production meetings and doing sign-offs when necessary
Attend on-site and off-site client meetings
Back up office support including light reception duties

Other Skills/Abilities
• Excellent time management skills and the ability to juggle tasks
• Intermediate to advanced skills with Microsoft Word, Excel, and Outlook
• Exemplary written and verbal communication skills
• Ability to problem-solve and think creatively