Project Co-ordinator

We are growing and have an exciting opportunity to join our team as an Project Coordinator!

We are looking for a candidate that possesses 1-2 years experience in customer service, preferably in printing or direct marketing. The candidate should have computer knowledge against a broad platform of software applications and excellent communication skills. A degree or diploma in Marketing or similar area of study is preferred.

Our Coordinators perform a variety of tasks to manage print, direct mail and fulfillment projects on behalf of corporate clients. He/she is responsible for:

Daily communication with clients via telephone and email
Verifying and manipulating data files using in-house software
Accurately preparing cost estimates for clients
Organizing customer approvals for printed items
Preparing detailed workback schedules and project instruction sheets for the Production floor
Controlling the flow of E-Commerce orders through our software, preparing pick tickets and packing slips.
Manually entering orders and order confirmations when required.

Opening and billing of job dockets
Scheduling projects with Production Supervisor
Introducing projects during daily production meetings and doing sign-offs when necessary
Attend on-site and off-site client meetings
Back up office support including light reception duties

Other Skills/Abilities
• Excellent time management skills and the ability to juggle tasks
• Intermediate to advanced skills with Microsoft Word, Excel, and Outlook
• Exemplary written and verbal communication skills
• Ability to problem-solve and think creatively